How Much Does an NDIS Website Cost in Australia? What Affects the Price

NDIS website prices vary widely because "a website" can mean very different things - from a simple template to a fully accessible site connected to your CRM. The useful question isn't "how much?" but "what am I getting, and will it bring in participants?"

What affects the cost of an NDIS website

1. Number of pages

A small site with a home page, a few service pages, about, contact and privacy costs less than a site with a page for every service, every area and Easy Read versions of each.

2. Template or custom design

A customised template is faster and cheaper. A custom design takes longer but fits your brand and your participants exactly. Both can work well if they're accessible.

3. Accessibility

Building to WCAG 2.2 AA properly - and testing it - takes care and time. It's worth it: an inaccessible NDIS website shuts out the people you support. Be wary of quotes that say "accessible" without explaining how it's tested.

4. Forms and integrations

Simple contact forms are standard. Referral forms, file uploads, e-signatures, and sending enquiries straight into an NDIS CRM add complexity.

5. Content and photos

Someone has to write clear, compliant service descriptions and take or source photos. If you provide content, the cost is lower; if the agency writes it, expect more - but it's often better.

6. Easy Read and translations

Easy Read versions and other languages make your site more inclusive and add to the scope.

7. SEO setup

Page titles, descriptions, service and area pages, and Google Business Profile connection help you get found. Some quotes include this; some don't.

8. Hosting, security and ongoing support

Hosting, backups, security updates and small changes after launch are ongoing costs. Ask what's included and what's extra.

Questions to ask every web designer

1. Will the site meet WCAG 2.2 AA, and how do you test it?
2. Can I update content myself?
3. Who owns the website and domain?
4. Is SEO setup included?
5. Where do referral forms send enquiries?
6. What does hosting and support cost each year?
7. Have you built websites for NDIS providers before?

How to get value for money

• Start with the pages that matter most - home, main services, referral form - and add more later
• Choose accessibility over decoration
• Make sure every page has a clear next step
• Track enquiries so you can see the website paying for itself

A website that brings in even a few extra participants a year usually more than covers its cost.