Branding & graphic design
A warm, trustworthy NDIS brand that stands out from the sea of look-alike logos.
- Logo & brand guidelines
- Easy Read & plain-language layouts
- Social templates & presentations
Marketing & media partner for NDIS providers
Grow your NDIS business with one media partner - from logo to leads to CRM.
Digital Rabbit is the NDIS marketing agency that handles it all: branding and graphic design, printing, accessible websites, SEO, social media marketing and a custom NDIS CRM. One compliance-aware team helping providers across Australia win more participant referrals.
- Australia-wide
- WCAG 2.2 AA websites
- Fixed quotes, no lock-in
Refer
Support that fits your life
Make a referralEasy Read
Now taking
new referralsSIL · IN-HOME
new referralsSIL · IN-HOME
Graphic design
Printing
Websites
Marketing & SEO
Social media
Custom CRM
NDIS marketing services
Everything your NDIS business needs to be found, trusted and chosen
Participants, families and Support Coordinators compare providers online before they ever pick up the phone. We make sure what they find is professional, accessible and easy to act on.
NDIS printing
Design and print managed end to end, delivered anywhere in Australia.
- Brochures, flyers & welcome packs
- Business cards & referral cards
- Signage, banners & uniforms
NDIS website development
Fast, accessible websites that turn visitors into referrals - and that you can update yourself.
- WCAG 2.2 AA accessibility
- Online referral & intake forms
- Service area & location pages
Digital marketing & SEO
Show up when people search "NDIS provider near me" in your service areas.
- Local SEO & Google Business Profile
- Google Ads with lead tracking
- Monthly reporting in plain English
Social media marketing
Consistent, respectful content that builds trust with families and coordinators.
- Content calendar & copywriting
- Facebook, Instagram & LinkedIn
- Consent-first participant stories
Custom NDIS CRM
Track every referral from first enquiry to signed service agreement - in one place.
- Referral & intake pipeline
- Service agreements with e-sign
- Plan review & funding reminders
Who we help
Marketing that speaks to your corner of the NDIS
Every provider type has a different audience and a different referral path. We build your marketing around yours.
SIL & SDA providers
Vacancy marketing, property pages and walkthroughs that help fill homes faster.
Vacancy campaignsSupport Coordination
A credible profile that participants, LACs and plan managers trust and refer to.
Referral networkAllied health
OT, physio, speech and psychology practices - marketing that respects AHPRA rules.
AHPRA-awarePlan management
Clear, reassuring content that explains your service and builds confidence.
Trust contentIn-home & personal care
Local SEO and service-area pages so families nearby find you first.
Local SEOCommunity participation
Programs, events and activity calendars that are easy to share and book.
Program promotionEarly childhood
Warm, parent-friendly design and content that helps families take the first step.
Family-friendlyNew NDIS providers
A launch kit: brand, website, Google profile and print - ready from day one.
Launch kit
Compliance-aware marketing
Marketing that respects participants - and protects your registration
Generic agencies don't know the NDIS. One misleading claim or a participant photo without consent can cost you trust, or worse. We build these checks into everything we make.
NDIS Code of Conduct
Content that is honest and respectful, and supports participants' choice and control - never pressure selling.
No misleading claims
We check copy against Australian Consumer Law - no guaranteed outcomes, inflated results or "best provider" claims you can't back up.
Consent-first stories
Participant photos, names and stories are only used with documented, informed consent - with Easy Read consent forms we can design for you.
Accessible by default
WCAG 2.2 AA websites, high-contrast design, alt text, captioned video and keyboard-friendly forms.
Easy Read & plain language
Service information people can actually understand, with Easy Read versions of key pages and documents.
Privacy & data
Referral forms and CRMs designed around the Australian Privacy Principles, with Australian data hosting.
We're marketers, not lawyers. Where something needs a legal or compliance sign-off, we'll flag it for your compliance lead.
Custom NDIS CRM
Stop losing referrals in inboxes and spreadsheets
Marketing brings the enquiries in. A CRM built for how your NDIS business works makes sure every one is followed up, onboarded and kept.
- Referral & intake pipeline - website, phone and coordinator referrals land on one board.
- Service agreements with e-sign - send, sign and store without printing a page.
- Plan dates & funding reminders - get alerts before plan reviews and end dates.
- Support Coordinator directory - see who refers to you and nurture those relationships.
- Incidents & complaints register - logged, assigned and ready for your audit.
- Connected to your tools - Xero, Outlook/Gmail, SMS and your website forms.
Enquiry
Intake
Agreement
Active
Plan review
New referral - J. ParticipantFrom: Support Coordinator · Core supportsNew
Service agreementSent for e-signature · 2 days agoAwaiting
Intake & consent formsCompleted online by participantSigned
Plan end dateReview reminder set · 60 days outAlert
NDIS print & design
Print that gets handed on, pinned up and kept
Support Coordinators, GPs and community centres still pass on printed material. We design and print it, then deliver it anywhere in Australia.
Your support,
your way
your way
Your NDIS BrandCARE · SUPPORT
Support Coordinator
Easy Read guide
NDIS services
near you
near you
Participant welcome packsFolder, inserts and a friendly first-week guide.
Easy Read brochuresPicture-supported, plain-language service guides.
Referral flyersOne-pagers made for Support Coordinators and LACs.
Service agreement templatesBranded, readable layouts your team can reuse.
Business & referral cardsWith QR codes straight to your referral form.
Banners & expo kitsPull-up banners and table covers for NDIS expos.
Vehicle signageTurn your fleet into local, everyday advertising.
Staff uniforms & IDBranded shirts, lanyards and ID cards.
Why one media partner
One team vs juggling five freelancers
| Digital Rabbit | Separate freelancers | |
|---|---|---|
| Point of contact | One account manager | A designer, developer, printer, SEO and social person |
| Brand consistency | Same brand across web, print and social | Every supplier interprets it differently |
| NDIS know-how | Compliance-aware and accessibility-first | You explain the NDIS to each one |
| Leads to CRM | Website forms flow straight into your CRM | Enquiries scattered across inboxes |
| Reporting | One monthly report on leads and results | Separate reports, if any |
| Your time | Back to running your services | Hours a week project-managing suppliers |
Free strategy call
Let's grow your NDIS business together
Tell us a little about your organisation and we'll come back within one business day to book a free, no-obligation strategy call.
- A quick review of your website, Google profile and socials
- Three quick wins you can action straight away
- A fixed-price quote if you'd like our help
Prefer email? contact@digitalrabbit.com.au
Book your free strategy call
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Frequently asked questions
NDIS marketing questions, answered
Do you only work with NDIS providers in Melbourne?
No. We work with NDIS providers right across Australia - metro, regional and remote. Strategy sessions, reviews and training run over video call, and printed material is delivered to your door.
Do you understand the rules around NDIS marketing?
Yes. We write and design with the NDIS Code of Conduct, Australian Consumer Law and the Privacy Act in mind, avoid misleading claims, get consent before featuring participants, and follow AHPRA advertising guidelines for allied health providers. We are not lawyers, so for anything legal we will flag it for your compliance lead.
Are your websites accessible for people with disability?
Yes. Every NDIS website we build targets WCAG 2.2 AA - keyboard navigation, screen-reader friendly markup, strong colour contrast, captions and alt text, readable fonts and plain-language content, with Easy Read pages where they help.
Can NDIS providers claim marketing costs from participant plans?
No. Marketing is a cost of running your business, not a participant support, so it is not claimable from NDIS plans. It is generally a business expense for tax purposes - check with your accountant.
Do I need a custom NDIS CRM or will off-the-shelf software do?
Off-the-shelf NDIS software suits many small providers. A custom CRM makes sense when you have a specific intake, referral or reporting workflow, juggle several tools, or want to own your system and data. We will tell you honestly which fits after a free discovery call.
Can I use just one service, like printing or social media?
Absolutely. Many providers start with one service - a website, a brochure run or monthly social media - and add more as they grow. Everything is quoted at a fixed price with no lock-in contracts.
How long does an NDIS website take to build?
A typical NDIS provider website takes four to eight weeks from kickoff to launch, depending on the number of pages, content readiness and integrations such as referral forms or a CRM.