Reliable IT support tailored to your business
Your own IT team without the cost of hiring one. We keep your computers, network and data running smoothly and securely, and fix problems before they slow you down.
- Proactive monitoring
- Remote & on-site
- Packages to suit your budget
IT support that covers the whole business
From a printer that won't connect to a full network upgrade, one team looks after it all.
Helpdesk support
Friendly, practical help when something stops working - so your team isn't stuck waiting.
- Software troubleshooting
- Hardware maintenance and repairs
- Email, Microsoft 365 and Google Workspace
- New staff and device setup
Network management
A fast, stable network designed for how your business works, and monitored so it stays that way.
- Network design and installation
- Wi-Fi setup and optimisation
- Ongoing monitoring
- Router, switch and firewall management
Cybersecurity
A layered approach that protects your data, your customers and your reputation.
- Threat detection and prevention
- Security updates and antivirus
- Multi-factor authentication
- Backups, incident response and recovery
Getting started is simple
IT health check
We review your devices, network, accounts and backups.
Support plan
A package that fits your team, systems and budget.
Fix & secure
We sort the urgent issues and close security gaps.
Ongoing support
Proactive monitoring and help whenever you need it.
IT support questions, answered
What does your IT support cover?
Helpdesk support for software and hardware problems, network setup and management, cybersecurity, email and Microsoft 365 or Google Workspace, backups, and setting up new staff and devices.
Can you support us remotely?
Yes. Most issues are fixed remotely, which is faster. For network installs and hardware problems we can come on site in Melbourne.
Do you offer ongoing support packages?
Yes. Every business is different, so we put together a support package around your team size, systems and budget. You can also call us for one-off jobs.
Can you help protect us from cyber attacks?
We help reduce your risk with security updates, antivirus, multi-factor authentication, backups and staff awareness. No setup can promise zero risk, but a layered approach makes you a much harder target.
What are your support hours?
Our team is available Monday to Friday, 9am to 6pm. Talk to us if you need cover outside those hours and we'll discuss options.
Get reliable IT support
Tell us about your business and current setup, and we'll call you back within one business day.
- Free IT health check conversation
- Clear advice in plain English
- A support package that fits your budget
Call 0450 501 772
Email contact@digitalrabbit.com.au
Monday to Friday, 9am - 6pm
Request a call-back
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